SYC PRO FAQ

SYC PRO is YouTube video downloader, which allows you to download any YouTube video as MP4 or MP3 directly to your Mac, iPhone, iPad, or Apple Music/TV library and watch them offline.

Apart from YouTube, SYC PRO also can download videos from SoundCloud, Vimeo, and YouTube Shorts.

SYC PRO requires a computer with macOS 10.15 and higher.

Devices that SYC PRO recognizes:

• iPad & iPhone: all devices running on iOS 5 & higher, iPadOS
• iPod: every non-iOS iPod (Nano, Shuffle, Mini, Classic) + iPod touch (iOS 5 + above)

On Apple devices, all imported media go straight to the default players developed by Apple:

If you download a video file, it will land into the pre-installed Apple TV app.

If you download a song, it can be played directly from the default Music app.

On Mac, you can locate all the files in your ‘Downloads’ folder by default. You can change the destination path by going into SYC PRO Preferences > General.

If you want to download YouTube directly to your Android device select the SD card location.

Yes :) You can save videos with both embedded and auto-generated subtitles to your computer or iPhone.

1. Enable Subtitles support inside the app

2. Turn on subtitles support on your iOS device or computer. On your iOS device go to ’Settings’ > ’General’ > ’Accessibility’. On your

Sure thing. Download playlists by copying their link from the address bar.

The short answer – no. SYC PRO cannot access private videos that are closed for the general public.

Built-in Metadata Editor is super easy to use:

• Click on the icon (pencil) to edit video details
• Click on the Artwork to change it.
• Change/add album name, artist name, year, or composer manually.
• Press ‘Save and Continue’ button to save the changes and enjoy the music!

If you want to download YouTube directly to your Android device select the SD card location as Favorite folder destination.

In order to properly activate SYC PRO with your Universal License, please follow the steps below:

• Go to Subscription Manager.
• Enter the email address you have used to purchase the app.
• You will receive a "Softorino Access Link" to that email.
• Follow that link "Go to my Dashboard" from your letter, and you will be redirected to your Subscription Management page.
• Locate the app you want and download the latest version.
• To activate the app with your Universal License, simply click on the blue button "ACTIVATE" next to the desired app.

In order to properly reset the activation for SYC PRO with your Universal License, please follow the steps below:

• Go to Subscription Manager.
• Enter the email address you have used to purchase the app.
• You will receive a "Softorino Access Link" to that email.
• Follow that link "Go to my Dashboard" from your letter, and you will be redirected to your Subscription Management page.
• Locate the app you want and download the latest version.
• To reset the activation of the app with your Universal License, simply click on the blue button "RESET LICENSE" next to the desired app.

No. One Universal Licence can be used only for one Mac. But you can install our other apps coved by Universal Licence on your Windows computer.

You may purchase Universal License, and you’ll get 1 activation for Mac and 1 for Windows.

To enable Wi-Fi for your iOS device, follow the steps below:

1. Connect your device to your Mac via cable.

1. Go to Finder -> Locations -> Your iOS device
2. Under Device > Options, make sure “Show this iPhone when on Wi-Fi” is checked
3. Click Apply

2. Open SYC PRO

1. Go to Preferences
2. Click on “Wi-Fi on devices”
3. Enable the checkmark next to your device

If you want to uninstall SYC PRO on a Mac computer, do the following:

Drag the .app bundle into the trash. Despite this, some leftover files will still remain in your system. In this case, download the free AppCleaner app and remove SYC PRO completely.

Firstly, uninstall the app completely using AppCleaner app.

After that, install SYC PRO using the link: https://softorino.com/youtube-downloader-mac/download/

Yes. All communications between your web browser and Softorino, as well as between our products and our servers, are secured by SSL encryption. You can also read more about our privacy policy and safety.

No. You don’t need to have a jailbroken device as SYC PRO operates the same way as iTunes made by Apple, so it does everything in a legit way.

Please, contact our support team regarding this issue.