iRinggiRingg FAQ

You can find the answers to frequently asked questions regarding iRingg below.

  • General Information
    • What problem does iRingg solve?
    • What are the tech requirements for iRingg?
  • Features
    • 6-Sense
    • SndMoji + Voice
    • 100.000.000 Sounds
    • Push to iPhone
    • Custom trimming
  • Activation
    • How to activate iRingg with a Universal license?
    • How to reset the activation for iRingg within the Universal License?
    • Activation error #2202 iRingg for Windows (lifetime license), what to do?
    • Activation error #2202 iRingg for Mac (lifetime license), what to do?
  • Customer Support
    • How to uninstall iRingg on Windows?
    • How to uninstall iRingg on Mac?
    • How to reinstall iRingg for Windows (Universal License)?
    • How to reinstall iRingg for Windows (not Universal License version)?
    • How to reinstall iRingg for Mac (Universal License)?
    • How to reinstall iRingg for Mac (not Universal License version)?
    • How to delete ringtones (iTunes)?
    • How to delete the ringtones in iRingg?
    • Ringtones don’t appear on iPhone, what to do?

What problem does iRingg solve?

Create ringtones you like — And stop the struggle of getting them on your iPhone! iRingg will transfer your ringtones to iPhone in 1-Click without iTunes. It's the best iPhone Ringtone Maker that even a 5-year-old could use.

What are the tech requirements for iRingg?

iRingg requires a computer with:

  1. macOS: Yosemite 10.10 & higher
  2. Windows: 7 or higher

6-Sense

The all-new technology that surveys your iTunes library, learns your music tastes and suggests music tracks that you might like as ringtones.

SndMoji™ + Voice

A tool that allows you to customize ringtones with your own voice or 'emoji sounds and make them super-personalized.

100.000.000 Sounds

Any video or music track on SoundCloud or YouTube can become a ringtone with iRingg.

Push to iPhone

The ability to push freshly created ringtones directly to an iPhone makes iRingg absolutely unique. With the integrated UCB & WiFi technologies, simply connect your iPhone via Wi-Fi (or cable) and seamlessly transfer your new ringtone into iPhone’s default ringtones section.

Custom trimming

Any part of a song can be trimmed and become a 30-seconds ringtone right in the Setting app on your device.

How to activate iRingg with a Universal license?

In order to properly activate iRingg with your Universal License, please follow the steps below:

  • Go to Submanager Manager.
  • Enter the email address you have used to purchase the app.
  • You will receive a "Softorino Access Link" to that email.
  • Follow that link "Go to my Dashboard" from your letter, and you will be redirected to your Subscription Management page.
  • Locate the app you want and download the latest version.
  • To activate the app with your Universal License, simply click on the blue button "ACTIVATE" next to the desired app.

How to reset the activation for iRingg within the Universal License?

In order to properly reset the activation for iRingg with your Universal License, please follow the steps below:

  • Go to Submanager Manager.
  • Enter the email address you have used to purchase the app.
  • You will receive a "Softorino Access Link" to that email.
  • Follow that link "Go to my Dashboard" from your letter, and you will be redirected to your Subscription Management page.
  • Locate the app you want and download the latest version.
  • To reset the activation of the app with your Universal License, simply click on the blue button "RESET LICENSE" next to the desired app.

Activation issue with non – Universal license iRingg for Windows (lifetime license), what to do?

This alert – means that you are using the wrong application build for activation. This error is displayed in case: if you are trying to activate with your old lifetime key, a new UL build of the app.

We notify users that it is using the wrong build for activation. When you try to activate the 4.x.x build with your old lifetime key, the corresponding popup will be displayed with detailed instructions on what to do next:

  • Close iRingg completely.
  • Uninstall the current version of iRingg that you have (Here's a guide on how to uninstall apps on Windows)
  • Download the proper version of iRingg for your license using the link: https://softorino.com/earlier-versions/
  • Open the .EXE file and install it.
  • Open the newly installed iRingg.
  • If it asks you to activate, please enter your iRingg license key in the activation window. If it doesn't ask you for a key, then you should be good to go 💪.

Activation issue with non – Universal license iRingg for Mac (lifetime license), what to do?

This alert – means that you are using the wrong application build for activation. This error is displayed in case: if you are trying to activate with your old lifetime key, a new UL build of the app.

We notify users that it is using the wrong build for activation. When you try to activate the 4.x.x build with your old lifetime key, the corresponding popup will be displayed with detailed instructions on what to do next:

  • Close iRingg completely.
  • Download the proper version of iRingg for your license using the link: https://softorino.com/earlier-versions/
  • Open the .DMG file and install it by dragging iRingg into your Applications folder.
  • When you are asked "Do you want to replace it with the one you’re moving?" you must click on "Replace"
  • Open the newly installed iRingg.
  • If it asks you to activate, please enter your iRingg lifetime license key in the activation window. If it doesn't ask you for a key, then you should be good to go 💪.

How to uninstall iRingg on Windows?

If you want to uninstall iRingg on a Windows computer:

  1. Open ‘Programs and Features’ by clicking the Start button, then Control Panel -> Programs -> Programs and Features.
  2. Select iRingg and click Uninstall.

How to uninstall iRingg on Mac?

Simply, drag the .app bundle into the trash. Despite this, some leftover files will still remain in your system. In this case, download the free AppCleaner app and remove iRingg completely.

How to reinstall iRingg for Windows (Universal License)?

1. Please go to Programs and Files", find "iRingg" and then click "Uninstall".

2. Remove any remaining files in the iRingg folder and empty the trash.

3. Reboot your computer.

4. Kindly download and install the latest version of the app from our website.

How to reinstall iRingg for Windows (not Universal License version)?

1. Please go to Programs and Files", find "iRingg" and then click "Uninstall".

2. Remove any remaining files in the iRingg folder and empty the trash.

3. Reboot your computer.

4. Kindly download and install the latest version of the app here: https://softorino.com/earlier-versions/.

How to reinstall iRingg for Mac (Universal License)?

Could you please uninstall the app completely using AppCleaner app?

After that, download and install iRingg.

How to reinstall iRingg for Mac (not Universal License version)?

Could you please uninstall the app completely using AppCleaner app?

After that, download and install iRingg here: https://softorino.com/earlier-versions/

How to delete ringtones (iTunes)?

You can do it in the following way:

  • connect your device to the computer;
  • launch iTunes;
  • locate your device's library –> tones –> locate the iRingg ringtone –> delete.

How to delete the ringtones in iRingg?

You can delete a ringtone by following the steps below:

  1. launch iRingg;
  2. navigate to the Your Tones tab in the Menu bar, check the files you want to delete, and pull down to Delete Selected Tones;
  3. select the ringtone in the list that comes up and click on Remove.

Ringtones don’t appear on iPhone, what to do?

Please, contact us here regarding this issue.

Didn't find the answer?

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